Shipping policy
Shipping Policy
StockSource does not sell or ship physical products.
Digital Delivery Only
All products offered by StockSource are 100% digital.
There is no physical shipping, handling, or delivery involved.
After completing your purchase, access to digital content is provided via:
-
Email delivery, and/or
-
Account access on our platform
Delivery is typically instant, but in some cases may take up to 24 hours due to processing or verification.
No Shipping Timeframes
Because no physical items are shipped:
-
There are no shipping carriers
-
There are no tracking numbers
-
There are no delivery addresses required
Delivery is considered complete once digital access is provided.
Failure to check your email (including spam or promotions folders) does not constitute non-delivery.
Support & Business Hours
If you do not receive access to your digital purchase within 24 hours, please contact support.
Phone: (859) 445-0382
Business Hours
-
Monday – Friday: 9:00 AM – 9:00 PM
-
Saturday: 9:00 AM – 6:00 PM
-
Sunday: Closed
We aim to respond to shipping-related inquiries within 24–48 business hours.